Аннотация
Неожиданные для бизнеса или государственного управления события могут иметь различные эффекты: иногда позитивные, но нередко они приводят к серьезным проблемам, которые могут приобретать разные формы — от незначительных неудобств до катастрофических последствий. Особую сложность представляет прогнозирование возникающих технологий. Выявление слабых сигналов и соответствующие превентивные меры снижают неопределенность, связанную с появлением технологических джокеров. Однако и такие действия зачастую оказываются недостаточными. Главная задача — сделать информацию о новых технологиях инструментом принятия решений, которые позволят компании получить реальные преимущества. Действенную роль может сыграть технологическая разведка — важное средство обеспечения конкурентных преимуществ на основе управления джокерами и использования их потенциала. Технологическая разведка активно практикуется многими компаниями, государственными органами и международными организациями. В статье охарактеризованы цели и процесс технологической разведки, ее целевая аудитория, информационные потребности и способы их удовлетворения.
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