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Duc Toan Le 1, Huu Phu Nguyen 1, Van Nhan Ho 1, Thi Phi Yen Ho 1, Quang Tam Nguyen 1, Nguyen Ngoc Anh Le 2Technology Acceptance and Future of Internet Banking in Vietnam
2018.
Vol. 12.
No. 2.
P. 36–48
[issue contents]
The technology acceptance model (TAM) has long been applied to investigate consumer attitudes towards novel solutions and identify incentives that increase their willingness to adopt them. A cumulative tradition has already been developed in this stream of research. Using a modified TAM model, the authors explore factors that affect the intention of Vietnamese banks and their clients to adopt internet banking services. Currently, there is a number of factors hindering the diffusion of internet banking, particularly the underdevelopment of the technological infrastructure, the lack of investment, and the habits of the majority of providers and consumers of services to interact via traditional formats.
Citation:
Le D.T., Nguyen H.P., Ho V.N., Ho T.P.Y., Nguyen Q.T., Le N.N.A. (2018) Technology Acceptance and Future of Internet Banking in Vietnam. Foresight and STI Governance, vol. 12, no 2, pp. 36–48. DOI: 10.17323/2500-2597.2018.2.36.48
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