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Journal of the National Research University Higher School of Economics

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ISSN 1995-459X print
E-ISSN 2312-9972 online
ISSN 2500-2597 online English

Editor-in-chief
Leonid Gokhberg

   



Ruben Pereira1, Isaías Bianchi2, Virgínia da Silva Araújo3
  • 1 Instituto Universitario de Lisboa (ISCTE-IUL), Av. das Forças Armadas, 1649-026 Lisboa, Portugal
  • 2 Universidad de Lima, Av. Javier Prado Este 4600, Santiago de Surco 15023, Lima, Peru
  • 3 Atlantica University, School of Management Sciences, Health, IT & Engineering, Fábrica da Pólvora de Barcarena, 2730-036 Barcarena, Portugal

Multi-Framework Implementation of the Problem Management Process

2021. Vol. 15. No. 3. P. 94–104 [issue contents]
Many different information technology frameworks have been proposed to assist organizations implementing information technology. However, these frameworks are complex, difficult to implement, and overlap with one another making their simultaneous implementation even more difficult to accomplish by organizations. This study proposes to develop an overlapless maturity model that helps organizations deal with the aforementioned problems. The model was applied and evaluated by experts at five organizations. This approach was recognized as useful, complete, and helpful in a multi-framework implementation by problem management (PM) experts. This research provides contributions for academics since it distinguishes itself from the existing studies in the body of knowledge and is a baseline for further investigation.
Citation: Pereira R., Bianchi I.S., da Silva Araújo V.M. (2021) Multi-Framework Implementation of the Problem Management Process. Foresight and STI Governance, 15(3), 94–104. DOI: 10.17323/2500-2597.2021.3.94.104
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