TY - JOUR TI - Multi-Framework Implementation of the Problem Management Process T2 - Foresight and STI Governance IS - Foresight and STI Governance KW - IT frameworks KW - problem management KW - Maturity model KW - multi-framework implementation KW - frameworks overlap AB - Many different information technology frameworks have been proposed to assist organizations implementing information technology. However, these frameworks are complex, difficult to implement, and overlap with one another making their simultaneous implementation even more difficult to accomplish by organizations. This study proposes to develop an overlapless maturity model that helps organizations deal with the aforementioned problems. The model was applied and evaluated by experts at five organizations. This approach was recognized as useful, complete, and helpful in a multi-framework implementation by problem management (PM) experts. This research provides contributions for academics since it distinguishes itself from the existing studies in the body of knowledge and is a baseline for further investigation. AU - Ruben Pereira AU - Isaías Bianchi AU - Virgínia da Silva Araújo UR - https://foresight-journal.hse.ru/en/2021-15-3/505891026.html PY - 2021 SP - 94-104 VL - 15